14-Day Money-Back Guarantee
14-Day Money-Back Guarantee
Not satisfied? You'll get your money back. No questions asked.
Important: Contact me directly via email
If you're not satisfied, please email me before requesting a chargeback through PayPal or your bank. This saves us both time and fees.
Subject: "Refund" - that's all you need
How it works
- 1
14 days to decide
From receiving your drawing, you have 14 days to decide.
- 2
Send an email
A simple email is enough. You don't need to provide reasons.
- 3
Money back within 48 hours
You'll receive your refund within 48 hours.
Frequently Asked Questions
Do I need to give a reason?
No, you don't need to provide any reason.
How quickly will I get my money back?
Within 24-48 hours after your email. Bank transfers may take 2-3 business days.
Why should I contact you directly?
Direct chargebacks through PayPal or your bank cause fees up to $20. An email is simpler for both of us.
Does the guarantee apply to express deliveries too?
Yes, the 14-day guarantee applies to all orders.
Ready for your drawing?
With my guarantee, you have nothing to lose.
Order nowQuestions? Email me: lisa@my-soulmate.com